Refund policy

Return

You have a reflection period of 14 days to return the product without giving reasons, starting on the day of receipt of the product. The product can only be returned unused and, if possible, in original packaging. For the return of the order, the return costs are for your account. We will credit the amount within 14 days. You have 14 days to report the return and from the time of reporting 14 days to return the order. The return costs are for you as a customer, unless the products are already damaged upon receipt.

* With the exception of discounted items. You will receive a voucher for this.

Trade item

You can return all items. You can exchange items by returning the item (s) to be replaced and then immediately placing a new order on the website. This way you can immediately see whether the item is still available.

You must return the orders in the original packaging. If you order items that are fragile, you must pack them carefully and return them protected.

Can I return it?

You can always return the product. We cannot fully credit the purchase amount in the following cases:

  • Items received more than 14 days ago.
  • Items that are used, damaged, or incomplete. * < / li>
  • Items with missing packaging.

* If you want to check the material of the product further, we recommend opening the packaging neatly so that you can feel the fabric. Do not completely remove the product from the packaging, because we cannot check whether it has been used!

The return address is:

Ravelijn 14
3905 NV Veenendaal p >

The Netherlands

Do you still have questions / comments regarding the return? Please feel free to contact us.

customerservice@mellimello.nl

When you return an order you are entitled to Money Back. We will credit the amount within 14 days. You have 14 days to report the return and from the time of reporting 14 days to return the order. The return costs are for you as a customer, unless the products are already damaged upon receipt.